We’re sorry you experienced an issue with our bag packaging.  The quality of our products and packaging is important to us to ensure you have the best experience possible.
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A limited number of P&G Laundry Detergent Pacs bags packaging may be difficult to close given a manufacturing issue.  Since these packages did not meet our high standards, we have issued a voluntary recall in partnership with Health Canada and have decided to offer replacement packaging as well as a prepaid debit card for the value of your purchase price.
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First, since it is not possible to close the product, we recommend transferring the product to a Tide PODS or Gain Flings tub with a Child Resistant Closure.  If you do not have a Child Resistant Container, you may request one from our Consumer Care Team.  Please store the product up, closed and safe – away from children.  Then, for your inconvenience and because the quality of our product is important to us, our team will provide you with a prepaid debit card for the value of your purchase price as well as a replacement bag and cabinet latch to keep your laundry products secure.
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For more information about replacing a damaged package please click on the link below that best matches your product packaging.
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<div class='flex flex-wrap justify-center md:w-8/12 xl:w-6/12 w-full mx-auto danagedPackage'>
	<div class='w-full md:w-6/12 flex flex-col items-center text-center'>
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	  <img
		alt='tide logo'
		src='https://images.ctfassets.net/5tx4oa3foqys/6L2DKwugcI1YbrJEVVMgCv/cfc1e802c816c49b95b890d7551f94e9/Tide_main_logo.svg'></img>
	  <ul>
		<li>
		  <a href='https://tide.ca/en-ca/bags'>Tide CA</a>
		</li>
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	  </ul>
	</div>
	<div class='w-full md:w-6/12 flex flex-col items-center text-center'>
	  <img
		alt='Gain US or Canada - English' 	src='https://images.ctfassets.net/5tx4oa3foqys/1i4Qxw59WUsp3g9jFdkhJz/e68a866feab96dbe588fd90fc2631e5b/Gain_logo_small.png'></img>
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	  <ul>
		<li>
		  <a href='https://ilovegain.com/en-us/bags'>Gain US or Canada</a>
		</li>
	  </ul>
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	</div>
  </div>
  <div class="flex w-full md:w-630 flex-wrap justify-center m-auto pt-4">
	<a href='#' aria-label='Fabric care storage'>
	  <img alt='Fabric care storage' src='https://images.ctfassets.net/ysvqcrvza11o/4IFubW3VXxvp5IQSchIv4f/5ccc8bc9eb0e89cc6a1b624b6855e8dc/Tide_PDP_redesign_TabbedImages_Safety_20240314.jpg' />
	</a>
  </div>
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P&G Laundry Detergent Pacs Bag Package Replacement and Recall Program

P&G Laundry Detergent Pacs Bag Package Replacement Program